Terms of Service

Last Updated: December 26, 2024

Agreement to Terms

Welcome to LaterLetter! These Terms of Service ("Terms") constitute a legally binding agreement between you and Paperbrain LLC ("Company," "we," "us," or "our") regarding your use of the LaterLetter service available at laterletter.app (the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

Important: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please read them carefully.

Description of Service

LaterLetter is a digital platform that allows you to write letters to your future self. Key features include:

  • Creating and composing personal letters
  • Scheduling letters for future delivery via email
  • Uploading photos to accompany your letters
  • Storing and managing your sealed and delivered letters
  • Accessing your letters when they are delivered

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You will comply with these Terms and all applicable laws
  • All information you provide is accurate and current

User Accounts

Account Creation

To use the Service, you must create an account. You can register using:

  • Email and password
  • Google OAuth
  • Apple OAuth

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

Account Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms
  • You engage in fraudulent, abusive, or illegal activity
  • Your account remains inactive for an extended period
  • We are required to do so by law

You may delete your account at any time through the Settings page. Upon account deletion, all your data will be permanently removed as described in our Privacy Policy.

User Content

Your Content

You retain all ownership rights to the content you create and upload to the Service ("User Content"), including your letters, photos, and other materials. By using the Service, you grant us a limited license to:

  • Store your User Content on our servers
  • Deliver your letters to you via email at your scheduled times
  • Display your User Content to you within the Service
  • Make backups of your User Content for operational and disaster recovery purposes

This license is solely for the purpose of operating and providing the Service to you. We will not use your User Content for any other purpose without your explicit consent.

Content Restrictions

You agree not to upload, post, or transmit any User Content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, or hateful
  • Infringes on intellectual property rights or privacy rights of others
  • Contains viruses, malware, or other harmful code
  • Contains child sexual abuse material or exploits minors
  • Promotes violence, terrorism, or illegal activities
  • Is spam, advertising, or commercial solicitation
  • Impersonates any person or entity

Content Monitoring

While we respect your privacy and do not routinely monitor User Content, we reserve the right to review content if we receive reports of violations or as required by law. We may remove or refuse to display content that violates these Terms.

Letter Delivery

Delivery Timing

We will make commercially reasonable efforts to deliver your letters via email at or near your scheduled delivery time. However, we do not guarantee exact delivery times due to:

  • Technical limitations and system maintenance
  • Email service provider delays
  • Spam filters or email blocking
  • Force majeure events

Email Deliverability

You are responsible for ensuring that:

  • Your email address is valid and accessible
  • You configure your email settings to receive emails from us
  • You check your spam/junk folder for our emails

We are not liable for undelivered emails due to invalid email addresses, spam filters, or other email configuration issues outside our control.

Storage and Data Limits

Current limits for free users:

  • Letter length: 5,000 characters per letter
  • Photo uploads: 5MB maximum per photo
  • Number of letters: Unlimited
  • Storage duration: Indefinite (until you delete your account)

We reserve the right to modify these limits with reasonable notice. Premium features with different limits may be introduced in the future.

Intellectual Property

Our Intellectual Property

The Service, including its design, code, features, graphics, and all intellectual property therein, is owned by Paperbrain LLC and protected by copyright, trademark, and other laws. You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use our trademarks or branding without permission
  • Frame or mirror any part of the Service

Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, worldwide, royalty-free license to use and incorporate such feedback without compensation or attribution to you.

Prohibited Conduct

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems (bots, scrapers) to access the Service
  • Transmit viruses, malware, or harmful code
  • Harass, abuse, or harm other users
  • Impersonate any person or entity
  • Collect or harvest information about other users
  • Use the Service to send spam or unsolicited communications
  • Circumvent any security features or access restrictions

Third-Party Services

The Service integrates with third-party services including:

  • Google OAuth for authentication
  • Apple OAuth for authentication
  • Supabase for data storage
  • Resend for email delivery
  • PostHog for analytics

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the actions, policies, or content of third-party services.

Disclaimers and Warranties

IMPORTANT LEGAL NOTICE

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Service will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that defects will be corrected

We do not guarantee that:

  • Your letters will be delivered at the exact scheduled time
  • Your data will never be lost (though we make backups)
  • The Service will always be available
  • All features will work on all devices or browsers

You understand and agree that you use the Service at your own risk.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAPERBRAIN LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

This includes damages resulting from:

  • Undelivered or delayed letter deliveries
  • Lost, corrupted, or deleted data
  • Service interruptions or downtime
  • Unauthorized access to your account
  • Errors, bugs, or technical issues
  • Third-party actions or services

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • The amount you paid us in the 12 months before the claim arose, or
  • $100 USD

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Paperbrain LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your User Content
  • Your violation of any rights of third parties
  • Your violation of any applicable laws or regulations

Dispute Resolution and Arbitration

Informal Resolution

Before filing a claim, you agree to contact us at legal@laterletter.app to attempt to resolve the dispute informally. We will try to resolve disputes in good faith within 30 days.

Binding Arbitration

If we cannot resolve a dispute informally, you and Paperbrain LLC agree that any dispute will be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if they qualify.

The arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in the United States, and you and we will each pay our own costs.

Class Action Waiver

YOU AND PAPERBRAIN LLC AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

Opt-Out

You may opt out of arbitration by sending written notice to legal@laterletter.app within 30 days of first accepting these Terms. If you opt out, you and we agree to resolve disputes in court.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware.

Changes to Terms

We may modify these Terms at any time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email or through the Service
  • Provide you with at least 30 days' notice before the changes take effect

Your continued use of the Service after the changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and delete your account.

Termination

Termination by You

You may terminate your account at any time through the Settings page. Upon termination, your account and all data will be permanently deleted.

Termination by Us

We may suspend or terminate your account or access to the Service at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Legal or regulatory requirements
  • Discontinuation of the Service

Effect of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • We will delete your account and data as described in our Privacy Policy
  • Scheduled letter deliveries will be canceled
  • Sections of these Terms that should survive termination (including limitations of liability, indemnification, and dispute resolution) will remain in effect

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Paperbrain LLC regarding the Service.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

Assignment

You may not assign or transfer these Terms or your account to anyone else. We may assign these Terms to any affiliate or successor without your consent.

Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet outages.

Notices

We may provide notices to you via email, in-app messages, or by posting on the Service. You agree that electronic notices satisfy any legal requirement that notices be in writing.

Contact Information

If you have any questions about these Terms, please contact us:

Paperbrain LLC

Email: legal@laterletter.app

Support: support@laterletter.app

Website: laterletter.app

By using LaterLetter, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.